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+1.833.234.0334 or email info@priorityltd.com.


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Emergency Call Systems

Emergency call systems are a critical component of modern safety, care, and risk management strategies. In environments where rapid response is essential—such as senior living, healthcare, education, and commercial facilities—reliable emergency communication can make a life-saving difference.


Since 1999, Priority Communication Systems (PCS) has specialised in the design, installation, integration, and ongoing support of emergency call systems across Canada. Our solutions are engineered to integrate seamlessly with telephone systems, security platforms, mass notification systems, structured cabling, and data networks, ensuring fast, coordinated response when it matters most.


PCS delivers emergency call solutions across Calgary, Alberta, Vancouver, Toronto, Ontario, and nationwide.



What Are Emergency Call Systems?

Emergency call systems are low voltage communication technologies that allow individuals to quickly request assistance during an emergency. These systems are commonly deployed in:

  • Senior living and assisted care facilities
     
  • Healthcare and long-term care environments
     
  • Education campuses
     
  • Commercial and industrial buildings
     
  • Multi-dwelling residential properties
     

When activated, emergency call systems instantly notify staff or response teams, often integrating with paging, telephony, and monitoring platforms to ensure no alert is missed.


Why Emergency Call Systems Are Critical

In safety-critical environments, response time is everything. Professionally designed emergency call systems help organisations:

  • Respond faster to incidents
     
  • Improve resident, patient, and occupant safety
     
  • Reduce operational and legal risk
     
  • Maintain compliance with care and safety standards
     
  • Provide reassurance to families, staff, and stakeholders
     

Integrated emergency communication ensures alerts are delivered clearly, reliably, and without delay.

Integrated Emergency Response Technology

PCS designs integrated emergency call systems that operate as part of a wider technology ecosystem.

Our emergency call solutions can integrate with:

  • Telephone and cloud communication systems
     
  • Mass notification platforms
     
  • Security systems, CCTV, and access control
     
  • Paging, PA, and audio visual systems
     
  • Centralised monitoring and service platforms
     

This integration enables situational awareness, coordinated response, and consistent communication across your entire facility or campus.

Emergency Call Systems for Key Sectors

Senior Living and Assisted Care

Emergency call systems are fundamental to resident care. PCS delivers reliable solutions that integrate with phone systems, door entry, and security to support staff responsiveness and resident well-being—without compromising on quality.


Healthcare and Long-Term Care

In healthcare environments, emergency communication must be dependable and compliant. PCS designs systems that support patient safety, staff coordination, and operational continuity.


Education and Campus Environments

Emergency call points and integrated communication systems enhance campus safety, enabling rapid alerts and response during incidents.


Commercial and Multi-Dwelling Properties

Emergency call systems support occupant safety and property management, particularly when integrated with access control and monitoring systems.


Designed for Reliability and Compliance

Emergency call systems must function without failure. PCS prioritises:

  • High-quality, proven equipment
     
  • Redundant communication pathways
     
  • Professional installation and testing
     
  • Integration with compliant infrastructure
     

Our solutions are designed to meet operational requirements today while remaining adaptable to future standards and technologies.


Structured Cabling and Network Foundations

Every emergency call system relies on a secure and resilient infrastructure. PCS designs and installs structured cabling, data networks, and Wi-Fi systems to support reliable emergency communication across your facility.


By managing both systems and infrastructure, we ensure performance, scalability, and long-term reliability.


Monitoring, Service, and Ongoing Support

Emergency systems must be operational at all times. PCS provides:

  • Proactive system monitoring
     
  • Ongoing maintenance and servicing
     
  • Rapid fault response
     
  • Lifecycle support and upgrades
     

Our service department ensures your emergency call systems remain reliable, compliant, and fully supported.

Emergency Call Systems Across Canada

PCS delivers emergency call systems across Canada, including:

  • Calgary and Alberta
     
  • Vancouver and British Columbia
     
  • Toronto and Ontario
     
  • Nationwide multi-site projects
     

Our experience across diverse sectors ensures every solution is tailored, reliable, and professionally delivered.

Why Choose PCS for Emergency Call Systems?


  • Over 25 years of experience in emergency communication systems
     
  • Expertise across senior living, healthcare, education, and commercial sectors
     
  • Fully integrated solutions with security, communication, and monitoring platforms
     
  • End-to-end service: consultation, design, installation, and support
     

PCS will not compromise on quality when safety and care are at stake.

Speak With Our Emergency Systems Experts


If you are reviewing or upgrading your emergency call systems, PCS is ready to help.


Contact our team today to discuss how integrated emergency call systems can support safety, compliance, and peace of mind across your organisation.

FAQs – Emergency Call Systems

telecommunications and phone system operator receiving call

1. What is an emergency call system?

An emergency call system allows individuals to request immediate assistance during an emergency. These systems notify staff or responders instantly and are commonly used in senior living, healthcare, education, and commercial environments.


2. Are emergency call systems required in senior living facilities?

Yes. Emergency call systems are a critical component of resident safety in senior living and assisted care environments and are often required to meet care standards and operational expectations.


3. Can emergency call systems integrate with other technologies?

Yes. Emergency call systems can integrate with telephone systems, mass notification platforms, security systems, CCTV, and paging solutions to ensure coordinated response.


4. How reliable are modern emergency call systems?

Professionally designed emergency call systems are highly reliable and supported by redundant infrastructure, continuous monitoring, and regular maintenance.


5. Can existing emergency call systems be upgraded?

Yes. PCS can upgrade, integrate, or replace existing emergency call systems while minimising disruption and ensuring continued operation.

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Priority Communication Systems Ltd.

#22, 6420 - 79 Avenue SE, Calgary, AB T2C 5M4

Toll Free +1.833.234.0334

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